AI for Law Firms
Law firms bill by the hour, but a significant amount of attorney and staff time goes to work that isn't billable: chasing documents, answering status questions, following up on unsigned retainers, and manually organizing intake information. AI doesn't practice law - but it handles the operational overhead so your team can focus on the work that actually generates revenue.
Here's what we build.
1. Client Intake Automation
New client intake is often a back-and-forth of emails, PDF forms, and follow-ups for missing information. We build an automated intake workflow that sends a structured document request when a new matter is opened, tracks what's been received, and follows up on missing items without your staff having to keep a manual checklist.
We connect to your practice management software - Clio, MyCase, PracticePanther, or Smokeball - so intake data flows directly into your existing matter records.
2. Lead Response & Consultation Scheduling
A prospective client who fills out your contact form and waits two days is already looking at other firms. We build an instant response workflow that acknowledges the inquiry, asks a few qualifying questions, and presents a link to schedule a consultation - all within minutes of the first contact.
Your team reviews the responses and takes the call. The lead doesn't go cold waiting for a human to respond.
3. Status Update Automation
"What's the status of my case?" is one of the most common client communications law firms handle - and one of the least productive uses of attorney time. We build an automated status digest that goes out to clients on a defined cadence with the latest updates from their matter record, reducing inbound inquiries without reducing client satisfaction.
Clients feel informed. Your team stops answering the same question repeatedly.
4. Document Summarization & Review Prep
Reviewing long contracts, discovery documents, or opposing counsel filings takes time. We build summarization workflows that extract key terms, flag anomalies, and produce a structured summary your attorneys can review before diving into the full document.
This doesn't replace attorney review - it makes attorney review faster and more focused.
5. Billing Follow-Up
Outstanding invoices are a universal problem in law firms. We build an automated billing follow-up sequence that goes out at 15, 30, and 45 days past due, with escalating language and a direct payment link. Accounts that don't respond get flagged for personal follow-up by your team.
Most firms see a meaningful reduction in average days outstanding within the first 60 days.
6. Retainer Renewal Reminders
For ongoing client relationships, retainer renewals that lapse create awkward gaps and cash flow uncertainty. We build a renewal reminder sequence that goes out 30 and 14 days before expiration, with a clear call to action and a link to complete the renewal electronically.
How We Work
- Audit - We map your current intake and operational workflows and identify where attorney and staff time is being consumed by non-billable tasks.
- Build one thing first - Most firms start with intake automation or billing follow-up, depending on which problem costs more.
- Expand from results - We add the next workflow once the first is stable.
Pricing
Most firms start at $2,000-$4,000 for the first automation, with optional monthly maintenance. Scope drives price.